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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brett Blitch

February 14, 2025

5  out of  5
rating by Brett Blitch
"Always responsive when I call and attentive to my needs. Highly recommend!"
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Erin Jarrett

February 14, 2025

5  out of  5
rating by Erin Jarrett
"Mary... you are the best. Always responsive and helpful. Thank you"
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Chase

February 13, 2025

5  out of  5
rating by Chase
"Been using Brian Jarret State Farm for a few years now and have always enjoyed interacting with Mary! She makes the experience a great one!"
We responded:
"We appreciate your review, Chase! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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John Huntsman

February 12, 2025

5  out of  5
rating by John Huntsman
"One of the reasons I have my insurance with Brian Jarrett State Farm is Mary Patenaude. She is so helpful, knowledgeable, and really cares about her clients. She has helped me on numerous occasions whether it be a fender bender or rental insurance. Thanks Mary and State Farm"
We responded:
"Thank you, John, for your review! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kimberly Collins

February 11, 2025

5  out of  5
rating by Kimberly Collins
"I find Richard to be very informative and compassionate about his job,Kind, very informative and clear about what he is doing and what he is telling you, very calm to work with and very considerate considering the fact that you have called other insurance agencies and they make you want to hang up the phone or go choke them. But Richard went well beyond his scope of knowledge, to talk me off the ledge which I appreciate it very much."
We responded:
"Thank you, Kimberly, for your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Celeste Stover

February 11, 2025

4  out of  5
rating by Celeste Stover
"Mary and Ethan are always very helpful when I need assistance with anything. Good people at this office."
We responded:
"Thank you for your feedback, Celeste! We’re glad to hear you had a positive experience with our State Farm team. If there is anything else we can do to improve and earn that fifth star, please let us know. We’re here to help with your insurance needs and appreciate your feedback!"
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Tom Beier

February 11, 2025

5  out of  5
rating by Tom Beier
"Richard Phillips helped me get a fantastic rate with the same coverage I previously had with USAA. His customer service was great, making sure I understood all the coverage options and maximized my discount with a defenisive drivers class and the drive safe and save. I highly recommend this office if you're shopping around."
We responded:
"Thank you, Tom, for your 5-star review! My State Farm team and I are happy to be your good neighbor! If you need anything else, don't hesitate to reach out. "
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c c

February 10, 2025

5  out of  5
rating by c c
"Mr. Richard is a hugh help. He helped me save alot on my policy. This is the best experience I have had dealing with car insurance."
We responded:
"We’re thankful for your feedback! We will be sure to pass along your kind words to Richard. If there is anything else we can do to help, don't hesitate to reach out!"
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Jordan Murray

February 10, 2025

5  out of  5
rating by Jordan Murray
"Richard and the team at Brian Jarrett - State Farm Insurance are always so helpful.They always answer all your questions and are always looking out for my family."
We responded:
"We’re thankful for your feedback Jordan! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Cristi Donahue

February 4, 2025

5  out of  5
rating by Cristi Donahue
"Mary Patenaude is the best! Not only is she extremely knowledgeable, but her customer service is also excellent. I recently had a situation involving a claim and just couldn't get the answers I needed. Mary went above and beyond to quickly find the information for me, she was thorough, and very kind. I'm so grateful for her!"
We responded:
"Thank you for your wonderful review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Teresa Williams

February 4, 2025

5  out of  5
rating by Teresa Williams
"Richard & Ethan were great. They got my new vehicle added to our insurance and made it so easy!!"
We responded:
"Thank you, Teresa, for your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Chantella Christina

February 3, 2025

5  out of  5
rating by Chantella Christina
"Service was amazing Richard was extremely helpful and patient! He answered all my questions and made things super easy and understandable!"
We responded:
"Thank you for taking the time to share your thoughts! We will be sure to pass your kind words along to Richard. If you ever have any questions or need assistance, we’re here to help!"
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Brendan Gubitoso

February 1, 2025

5  out of  5
rating by Brendan Gubitoso
"Ethan got me a great rate on my car insurance and was more than a pleasure to work with. Very easy going group of people who make your interests, their interests."
We responded:
"Thank you, Brendan, for your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ryan Weber (Braves820)

January 31, 2025

5  out of  5
rating by Ryan Weber (Braves820)
"Wonderful agency! I struggled finding a solid insurance provider for a long time. After finding this agency and working with Ethan, getting my insurance figured out has been very easy and painless!"
We responded:
"Thank you, Ryan, for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Bryan ONeil

January 29, 2025

5  out of  5
rating by Bryan ONeil
"Mary was absolutely amazing in helping me find the right life insurance policy! She took the time to understand my needs, explained my options clearly, and made the entire process simple and stress-free. Her professionalism, expertise, and genuine care gave me complete confidence in my decision. Even after finalizing my policy, she has remained responsive and supportive. I highly recommend Mary to anyone looking for trustworthy and personalized service!"
We responded:
"Thank you for your wonderful review, Bryan! We are delighted to know you had a great experience with our State Farm office. We are proud to have Mary on our team. If you ever need anything, don't hesitate to reach out."
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Heath Dickens

January 28, 2025

5  out of  5
rating by Heath Dickens
"Mrs.Mary and Brian Jarrett at State Farm are the best insurance agents . They both go above and beyond to take care of us. Mary keeps me covered!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are happy to help!"
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Jonathon Farfoud

January 28, 2025

5  out of  5
rating by Jonathon Farfoud
"Just requested a car insurance quote and the processes couldnt have been faster. Super pleased with the customer service and Thanks to Ethan i didnt have to spend all day waiting on a response. Took only a few minutes👍"
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angelina norton

January 28, 2025

5  out of  5
rating by angelina norton
"Ethan was great and so helpful with any questions I had!"
We responded:
"Thank you for your review! We’re thrilled to know you had a positive experience with us and we will be sure to pass your kind words along to Ethan!"
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Cindy Telian

January 28, 2025

5  out of  5
rating by Cindy Telian
"I am very happy with the good customer service. Thanks to Mary who is always efficient and quick to respond."
We responded:
"Thank you, Cindy, for your review! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ashley Oneil

January 28, 2025

5  out of  5
rating by Ashley Oneil
"Mary is absolutely phenomenal! She helped me get a really good price on my auto and life insurance. She is very kind and patient with you on the phone and will help you with any questions you have.I will be forever grateful for her service! And be a loyal State Farm member❤️"
We responded:
"Thank you, Ashley, for your wonderful review! We are delighted to know you had a great experience with our State Farm office. If you ever need anything, please don’t hesitate to reach out. We are here to help!"
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Moè Walker

January 24, 2025

5  out of  5
rating by Moè Walker
"Jarrett was very kind and patient with me and I was even able to get a good deal on life insurance"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Trametres Hawkins

January 22, 2025

5  out of  5
rating by Trametres Hawkins
"Richard is a very professional salesman. I appreciate his patience as he gave me the best quote a saved me money. Thank you Richard."
We responded:
"Thank you for your wonderful review! My State Farm team and I are happy to be your good neighbor! If you ever need anything else, don't hesitate to reach out!"
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Gina Kim

January 14, 2025

5  out of  5
rating by Gina Kim
"Excellent customer service, exceeded my expectations! Bruce and Wes were readily accessible, provided quality service, and set me up with insurance for a last minute car purchase outside of normal business hours. Can’t beat that level of service!"
We responded:
"Thank you for your wonderful review! We’re thrilled to know you had a positive experience with us. We look forward to continuing to support your insurance needs."
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Thomas Cervone

January 10, 2025

5  out of  5
rating by Thomas Cervone
"Richard has been an absolute pleasure to work with. He was very informative in every way possible and worked with me to get the best policy to suit my family, and needs. Definitely highly recommend this State Farm office, especially Richard, every step of the way!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. We will be sure to pass your kind words to Richard. If you ever have any questions or need assistance, we’re here to help!"
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Jackie Fendley

January 9, 2025

5  out of  5
rating by Jackie Fendley
"Today he called to review my policy renewal and to let me know a rate decrease was coming within the next couple of months. I appreciate the personal approach."
We responded:
"Thank you for your wonderful review! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"