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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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H Collins

October 21, 2024

5  out of  5
rating by H Collins
"They have handled my insurance here for the past two years and they are awesome! Ethan is great and never hesitates to help me with my questions and concerns over the phone! Brian Jarrett State Farm is the best!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Ethan has been such a helpful resource for you. We truly appreciate your trust in us and are here for any future needs!"
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Justin Dupree

October 18, 2024

5  out of  5
rating by Justin Dupree
"Richard is amazing! Made the process of transferring my policies from out of state seamless."
We responded:
"Thank you, Justin, for your kind words! We're thrilled that Richard was able to help transfer your policies and provide a great experience! We will be sure to pass your great review to Richard. "
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Courtney Jacobs

October 14, 2024

5  out of  5
rating by Courtney Jacobs
"Richard saved me $200 a month!!! Great customer service very informative very helpful!"
We responded:
"Thank you so much for your wonderful review, Courtney! We greatly appreciate your business. We're thrilled that Richard was able to help you save money and provide a positive experience! We will be sure to pass your kind words to Richard!"
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roger Jones

October 3, 2024

5  out of  5
rating by roger Jones
"Excellent service - explain all services in detail, pros and cons- Richard was great"
We responded:
"Thank you so much for your kind words!"
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Christine Moore

October 2, 2024

5  out of  5
rating by Christine Moore
"Richard Phillips just assisted me with my auto insurance needs, very simple and straightforward process and quick. Thanks Richard"
We responded:
"Thank you for your wonderful review! It was a pleasure serving you. "
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Tyrell Killingsworth

September 27, 2024

5  out of  5
rating by Tyrell Killingsworth
"Richard was awesome! Assisted me with renters and auto. Got a pretty decent deal compared to what i was paying before. Highly recommend these guys!!! Great customer service, very helpful."
We responded:
"We're thrilled you enjoyed your experience!"
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Erica Depasquale

September 25, 2024

5  out of  5
rating by Erica Depasquale
"Amazing experience! Worked quickly and saved me way more than 3 other companies ❤️"
We responded:
"Thanks for the awesome review! We're happy you enjoyed your experience with us."
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Victoria Rennicks

September 23, 2024

5  out of  5
rating by Victoria Rennicks
"Just want to give a shoutout to Richard Phillip he was awesome in getting my auto insurance needs met!! Took the time to make sure I understood everything before signing!! Make sure you ask for Richard when you need auto insurance!!"
We responded:
"Thank you for the fantastic review! We're glad Richard was able to give you a great experience! "
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Arryss Wagner

September 10, 2024

5  out of  5
rating by Arryss Wagner
"Richard Phillips was an absolute angel!! I called looking for a better price on our insurance. He came through like a champ! Thank you so much!!"
We responded:
"Thank you for taking the time to leave such a positive review about Richard! We're thrilled to hear that he was able to assist you in finding a better price for your insurance needs. At our company, we strive to provide excellent customer service and deliver outstanding results, so it's wonderful to know that Richard went above and beyond to meet your expectations. We'll make sure to pass along your kind words to him. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Brian"
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madeline lastinger

July 5, 2024

5  out of  5
rating by madeline lastinger
"Hi I spoke to Richard and he helped me get my insurance and made it easy and got me down to the lowest rate he could"
We responded:
"Thank you for leaving a positive review about your experience with Richard! We're delighted to hear that he was able to assist you in obtaining your insurance and made the process easy for you. Finding the lowest rate is always a priority for us, and we're glad to know that Richard was able to secure the best possible rate for you. We will be sure to pass on your kind words to him. If you have any further questions or need any additional assistance, please don't hesitate to reach out. We're here to help! Brian"
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nannette mobley

June 28, 2024

5  out of  5
rating by nannette mobley
"Brian Jarrett state farm has been wonderful especially their agent wes who went above and beyond to help me with a claim even know he was in pain and having shoulder surgery thank u wes ur a great agent"
We responded:
"Thank you for taking the time to share your positive experience with Brian Jarrett State Farm and specifically mentioning Wes. We're thrilled to hear that Wes went above and beyond to assist you with your claim. At Brian Jarrett State Farm, we strive to provide exceptional customer service, and it's heartening to know that Wes exemplified this commitment by providing you with outstanding support. We'll be sure to pass along your gratitude to him. If you have any further questions or need any additional assistance, please don't hesitate to reach out. We're here to help! Brian"
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Rj Stump

June 10, 2024

5  out of  5
rating by Rj Stump
"Awesome service glad I'm back with them helped me save a bunch of money on my new car thank you"
We responded:
"We're thrilled to hear that you're glad to be back with us and that we were able to help you save a significant amount of money on your new car. Here at our office, we prioritize providing excellent service and helping our customers save money, so it's great to know that we were able to meet your expectations. If you have any further questions or need any additional assistance, please feel free to reach out. We're here to help! Brian"
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Godsbabygirl denson

April 29, 2024

5  out of  5
rating by Godsbabygirl denson
"I would like for the owner to know how much Ethan has gone out of his way to help me with my policy, if it had not been for this young man being dedicated to his job for this company I would have switched companies and left a bad review. Thank you so much Ethan for taking the time to correct things, there should be more employees like you"
We responded:
"Hello, thank you for your feedback! I'm glad to hear that you found Ethan to be kind, caring, and extremely helpful. We strive to provide excellent customer service. - Brian"
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Tamara Adams

April 18, 2024

5  out of  5
rating by Tamara Adams
"Richard was such a wonderful help!!! He got me all taken care of and got me lower homeowners insurance!"
We responded:
"Tamara, your trust in my team and I will always be important to us! Thank you for giving us the opportunity to serve you each day. - Brian"
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Willie Davis

April 17, 2024

5  out of  5
rating by Willie Davis
"I want to thank Richard for helping me add my vehicle to my policy. He was very helpful, patient and informative about what State Farm had to offer."
We responded:
"Willie, a top notch experience is deserved by all of our customers. I’m beyond happy to see this positive feedback. - Brian"
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Lynette Ledbetter

April 17, 2024

5  out of  5
rating by Lynette Ledbetter
"I recommend Brian Jarrett State Farm for all your insurance needs. I needed to add a car to my policy today; Richard Phillips was very helpful, knowledgeable and made the process simple."
We responded:
"Lynette, the enjoyment we have in assisting those in need is indescribable. Thank you for giving us the opportunity each day to serve you. - Brian"
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Kloe Spears

April 15, 2024

5  out of  5
rating by Kloe Spears
"Brian Jarrett-State Farm is amazing. I recently got a new car and wanted to go out on my own on insurance. I spoke with Eathan and he was very helpful and understanding. I’m still young and very new to all of this so having someone to guide me through and help me understand more is wonderful. thank you!!"
We responded:
"Thank you, Kloe! We're glad to hear that you had a great experience with our team! Our goal will always be to leave you with a satisfying experience! - Brian "
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Mark Proeger

March 28, 2024

5  out of  5
rating by Mark Proeger
"Wow! Richard Phillips was an amazing associate here at Brian Jarrett's local office. I called with a bizarre question for him about Stat Farm's national company and he quickly set to work seeking out an answer for me. We hung up and less than 5 minutes passed before he called me back with an answer to my question and a phone number I needed to pursue it further! Super impressed with this office and with Richard Phillips in particular!"
We responded:
"Mark, thank you so much for taking the time to share this! Our team takes pride in delivering top-notch support to our customers. Call us anytime. - Brian "
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Karlissa Ann

March 6, 2024

1  out of  5
rating by Karlissa Ann
"The customer service is deplorable. I left a review because I didn't think Brian would call after I left a message. My main issues was calls and voice-mails but they have no clue how. I spoke with the office multiple times. One of those occasions resulted in no apology and I was just hung up on. In addition to calling, I sent an email so I removed my initial review after receiving a response. I explained the calls and detailed an issue with Ethan that Brian ignored it initially and when I brought it up. And in one of the exchanges he offered to provide me insurance. It's crazy that, despite the phone number and voice-mails being from them, there is no ownership or concern or desire to get to the bottom of it. Our society is coming to disastrous ends. Empathy and accountability along with an extra mile used to be a part of life. Not so much anymore. You couldn't pay me to accept a free pen from State Farm right now. *I finally received an apology, still no responsibility or resolution, and another mention about insurance. Yeah. It's still a no.*"
We responded:
"Karlissa, I would like to apologize for the negative experience you had with our agency. We are normally known for our excellent customer service and I can assure you our only intent is to further assist you. We apologize for any miscommunication and wish you nothing but the best. Thank you. - Brian"
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ashleigh Leggett

November 30, 2023

5  out of  5
rating by ashleigh Leggett
"I switched to this agency a few years ago from American families and it was the greatest decision I made financially. Wes and Mary are fantastic. Wes is always on top of letting me know when I can save money on my multiple cars and my multiple policies. If I need a quote, need to add a car, need a binder or ID card I have it within minutes. If I have any questions Mary seems to always have the answers. They always check on my family and try to save them money too! All around the greatest insurance company I've had."
We responded:
"Thank you, Ashleigh, for your business and sharing those kind words! It is always a joy to help you out and look forward to helping more in the future!! Call us anytime. - Brian"
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Alexis Van Dusen

November 3, 2023

5  out of  5
rating by Alexis Van Dusen
"Amazing service! I spoke with Richard Phillips, and he helped me get the best deal for my renters insurance. Richard was very kind and helpful made the entire process so easy for me. Thank you!!"
We responded:
"Alexis, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you for taking the time to share this. - Brian "
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star davis

September 26, 2023

3  out of  5
rating by star davis
"I will give the credits where they are due. The customer service is very good. The staffs are friendly and helpful. However, the monthly insurance for our car (which we have a clear, good driving record) is WAY OVERPRICED :("
We responded:
"Hello, My team and I will always do the best we can in providing the most affordable policies as we know your hard earned income is important to all. Thank you for trusting my team with your insurance needs! - Brian"
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Shawn Don

September 25, 2023

5  out of  5
rating by Shawn Don
"Hello.. Just wanted to extend my appreciation for the Great service provided by Mr Ehan Jarrett!!! He's extremely patient & has a Radio Discjockey personality , along with being very helpful.. Thanks again!!!"
We responded:
"Shawn, the relationships my team and I build with our customers will last a lifetime as we will supply endless support to those in need. - Brian"
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Alana Fierce

May 15, 2023

5  out of  5
rating by Alana Fierce
"Outstanding service! I spoke with Wesley May, and he helped me get the best deal I could find for renter’s insurance. Wesley is so kind and well-spoken, and he answered all of my questions. He made the entire process easy and quick."
We responded:
"Alana, taking care of each of our customers with professionalism and respect will always be the number one priority at our State Farm Agency. Thank you for sharing. - Brian"
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Mark Merritt

January 16, 2023

5  out of  5
rating by Mark Merritt
"In about 30 minutes after calling, I ended up having a better plan WITH add ons for less than half my previous AllState plan. Great customer service. Being efficient AND personable goes a long way. This team is great."
We responded:
"Mark, we are excited that you had such a great experience and that you were able to get you better coverages that fit within your budget."